Sunday, February 12, 2012

Refurbished Vs. New – Which Is Top Quality When Picking A Computer?

September 6, 2010 by  
Filed under Computer

Refurbish (v): to brighten or renew – Merriam-Webster’s Online dictionary. Essentially, when one refurbishes an item, and for purpose of discussion, your personal computer, you are actually getting an old item that has undergone adjustments to give it the appearance that it’s new. When one purchases a refurbished computer, one also purchases a headache waiting to take place. Why is buying a new computer much better than investing in a refurbished one? The list below shows the reasons why:

1) A new computer assures you that the parts are all new and have not been subject to any misuse or wear and tear. Upon purchase, the computer has a seal of warranty and a warranty card saying that all its parts are new and in good working condition. A refurbished computer, however, lacks this guarantee and might even be an electric “Frankenstein”. Since a refurbished computer has logged minutes of use, wear and tear, or even damage can be hidden. When this happens, the pc is a lot more vulnerable to bogging down, and even losing information. However, a new computer removes any doubt as to its parts and ensures that it’s got the capacity to work as a new item should, without defects or hidden damage.

2) A new computer’s problems may easily be solved. At the point of purchase, a brand new computer includes a tech support team system which refurbished computers don’t have. Once your personal computer experiences a glitch, help is only one phone call away. And the problem is easily identifiable. Alternatively, a refurbished computer, with all of the different parts and cosmetic changes, aside from being more susceptible to breakdown, is more prone to hidden glitches (for example viruses or system malfunctions) due to the previous use of the hardware. So when a refurbished computer has a problem, there isn’t any twenty four hour, seven days a week help desk to request assistance. In the long run, one has to identify the problem through trial and error, and this not just increases cost but also inflates losses.

3) A brand new computer’s cost might be front loaded, but over time it could be much less expensive. The argument that it would be more cost effective to buy a refurbished computer than a new one is misleading. Firstly, though it is more expensive to purchase a new unit, this cost is simply a one time expense in the beginning. Costs for maintenance and repair are practically nil as it is a brand new item. And this translates to productivity for that purchaser. On the other hand, a refurbished computer might have low front-end cost upon purchase, once the computer bogs down, the price of repair is magnified by the loss in productivity. Also, it’s much more expensiveto maintain an on-call technician to diagnose an issue unlike a new one, the help desk can certainly provide solutions.

So why is a new computer a more cost effective investment? It is due to the warranties and the totally free help desk. Though initially it is more costly to purchase a new computer, the long term benefit far outweighs the price of buying a refurbished computer.

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